Since the first drivers rolled onto the Sunshine State Parkway in January 1957, Florida’s population has exploded and so has the need for safe, reliable roads to handle the increased traffic volume. As we celebrate Florida’s Turnpike’s 50th anniversary this year, it is imperative to mention how important SunPass is to our overall mission. SunPass, Florida’s prepaid electronic toll system, has been successful for both Florida’s Turnpike and our valued customers by helping keep traffic congestion to a minimum and improving traffic flow.
Currently, more than two million customers experience life in the SunPass lane. In our most recent customer survey, 92 percent of responders report they receive value from Florida’s Turnpike in the form of safety, service and convenience. Further, 96 percent said they would recommend using Florida’s Turnpike to family and friends.
We are committed to continually improving customer satisfaction by listening and responding to your needs, upgrading roadways and interchanges, implementing additional safety initiatives and making major investments in technology. New SunPass-only interchanges and open-road tolling facilities are planned to facilitate SunPass usage. Eventually, Florida’s Turnpike will be entirely electronic and paying tolls with cash will be a thing of the past. Customers will never have to wait in line to pay tolls, which will result in safer, faster roads.
The future for Florida’s Turnpike is definitely bright. We look forward to serving you for the next 50 years and beyond! Unitl next time, that’s life in the SunPass lane.For more traffic info click here orlando traffic
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